David Rusenko
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David Rusenko

"Genius results can't be updated right now. An unknown error occurred (4010)." Solution

9/19/2008

 

Looks like if I would have read the Apple discussion post a bit longer before hastily writing my last post, I would have found the solution. For anybody that is consistently getting a 4010 error, this seems to work:

(1) Open [username]/Music/iTunes/ in the Finder.
(2) Make a copy of "iTunes Music Library.xml"
(3) Validate the XML file. The easiest way to do this, if you have Firefox 3, is to open the "iTunes Music Library.xml" file in Firefox. Depending on how large the file is, this might take some time. Presumably, at this point, you'll get an error message saying that there was an XML Parsing Error.
(4) Find the song that is causing the problem. If you can't tell which song it is, you may have to open up the file in a text editor, and navigate to the line number specified.
(5) Go into iTunes, find the song, right click it, and click "Get Info".
(6) You should see some funky characters somewhere. At this point, you can either (a) delete the song, or (b) click on Info, and make sure to completely delete and re-write all the information.
(7) Once you've done that, re-load the file into Firefox and correct all the songs until there are no more errors.
(8) When Firefox parses the file correctly, quit iTunes.
(9) Open the [username]/Music/iTunes/ folder in Finder again and remove the "iTunes Library Extras.itdb" and "iTunes Library Genius.itdb" files by dragging them to the Trash and emptying it.
(10) Restart iTunes, enable Genius, and voila!

It's quite unfortunate that iTunes doesn't seem to be able to repair corrupted XML, or at least tell you that that's the problem.

Richard Price link
9/19/2008 04:53:45 pm

Wow, that really is quite a workaround!!

lydia link
9/26/2008 06:30:49 am

wow. I keep bringing this up... But, weebly should make an iPhone Application!!! It'll make life 10x easier and you will gain money and mostl likely more weebly users... I would definently pay $3-$10 for it.

brian soule
9/28/2008 03:18:15 pm

It's all about the user generated blog entry rating system

Writer X
10/7/2008 11:20:59 am

Autosave blog drafts are an imperative

Matthew link
10/16/2008 07:58:02 pm


thank u r information

it very useful

u r blog Is very nice



Fatal link
10/31/2008 06:14:35 pm

Thanks for describe this trouble

Dot Dot Dot
11/2/2008 02:30:51 pm

What if you don't have Firefox?

Johny link
11/5/2008 03:58:57 pm

Thanks for the help!!!

TDKTony
12/21/2008 03:15:26 am

Thank you very much, I have encountered the odd wierd character in comments or composer before and occasionally put my ipod into a reboot loop!

great little blog!

Planet Green link
2/14/2009 09:44:22 am

Visit www.planetgreen.weebly.com

We update at least once a week! Coming soon...an eco-friendly clothing line! Please go to the contact us page and give us suggestions and criticism. We're open to any ideas.

Unlocked iPhone Buyers Guide link
5/6/2009 08:57:26 am

Hi David,

Handy little tip you've posted here.

Love the little blog - cute!

A.


Comments are closed.
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    David co-founded Weebly, an incredibly easy to use tool that helps millions of people create a professional web site, blog or online store.

    He was named to Forbes'  30 under 30 list, is a part-time DJ and has traveled to over 20 countries.

    Investments include Cue, Parse, Exec, Churchkey, Streak, Incident Technologies, Adioso and Zenefits.

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